FAQ

General

We are end-users. Can we purchase your products directly from you?
Yes, it is possible however the prices you may receive are not same as Distributor's prices in case we have no distributors in your end.
Can we have international delivery in small quantity?
Yes, we can. In case you have your forwarder we will be able to send your goods with FREIGHT COLLECT term. In case you think that the forwarder like UPS, TNT, FedEx are not acceptable, we may be able to send your goods by Airfreight, Air Parcel Post and EMS Parcel(via Post Office). For Airfreight, Airfreight fare will have to be collected at your side. In case of Parcel Post, the postal charge will be additionally invoiced. Our quotation does not include freight fare, import duty, taxes, forwarder handling charge and local expenses to be charged at your end.
Can we pay by Credit Card?
No. We are not retailers and payment by Credit Card is not acceptable. The payment will have to be made by T/T(wire transfer) in advance upon receipt of our Proforma Invoice.
All TTS handling products manufactures in JAPAN?
Yes. 100% of our products are "made in Japan".
What certificate does my product come with?
Inspection Slip will be supplied at free(not for all products) and Calibration Certificate will be charged separately.

Flow to proceed your inquiry/orders

1. Inquiry   2. Order and Payment   3. Production   4. Shipment
  • Price confirmation
  • Delivery time
  • Issue Proforma Invoice for your advance payment
  • Send back Proforma Invoice duly signed by you
  • Need your payment advice
  • Forwarder(UPS, TNT, DHL, FedEx, etc)
  • Airfreight
  • EMS Parcel Post or Air parcel Post
  1. Inquiries
    Kindly send it to E-mail: tts@ttsjapan.co.jp or Fax: 81-6-6347-7555.
    Our prices to be quoted to you does not include freight fare, import duly, taxes, forwarder handling
    charge and local expenses to be charged at your end.
  2. Order and Payment
    We will send our Proforma Invoice confirming prices/delivery time and freight fare or courier fee(if necessary) by E-mail or Fax for your payment arrangement. Payment will have to be made by T/T(wire transfer) in advance upon receipt of our Proforma Invoice.
  3. Production
    We proceed the production upon receipt of the copy of our Proforma Invoice duly signed by you and payment advice. Without receiving the signed Proforma Invoice we will be unable to proceed the production before we receive your payment on our hand.
  4. Shipment Advice
    We will send the shipping documents to you by airmail(or E-mail if necessary) as soon as the shipment/dispatch has been made.
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